Jaya 877 Privacy Policy — How is your information kept secure?
Protecting your personal information on the jaya 877 platform is our highest priority. Read this policy to understand what data we collect, how we use it, and what rights you have.
Last Updated: January 2026
What's in this policy
1. What information do we collect?
Account & Identity Information
When you register with jaya 877, we collect your full name, date of birth, National ID number (NID), mobile number, and email address. This information is essential for identity verification (KYC) and account security. Your date of birth is also used for age verification, as our services are only available to users aged 18 and above. Any profile photos or documents you upload are stored securely. It is your responsibility to ensure all information provided is accurate and up to date.
Device & Browser Information
When you use the jaya 877 platform, your device type, operating system, browser version, IP address, and screen resolution are collected automatically. This technical information is used to improve platform performance and detect suspicious login activity. If you use our mobile app, your device ID and push notification token may also be collected. Session data and login history are retained for a limited period for security purposes. This information is never sold to third parties.
Local Payment & Financial Information
When making deposits or withdrawals on jaya 877, we collect your bKash, Nagad, Rocket, or other mobile banking numbers along with transaction details. All financial information is recorded in BDT and stored in encrypted form. Bank account or card numbers are not stored directly on our servers — they are handled by payment gateways according to their own security standards. Financial information is verified in compliance with Anti-Money Laundering (AML) policies. Transaction history is retained for a specified period in accordance with regulatory requirements.
Usage Data
Behavioral data — such as which games you play, how long your sessions last, and which sports you bet on — is collected to improve service quality. jaya 877 uses this data to recommend games based on your preferences. It is also used under our responsible gaming policy to identify patterns of excessive play. Usage data is not linked to personally identifiable information and is used solely for internal improvement purposes.
2. How is the collected information used?
Jaya 877 uses the data it collects solely for specific, legitimate, and transparent purposes. Each purpose is clearly outlined below:
- Account Management & Verification: Your information is used to verify your identity, create and manage your account, and secure your login.
- Transaction Processing: Financial information is used to process deposit and withdrawal requests and to maintain accurate transaction records.
- Security & Fraud Prevention: Device and login information is analyzed to detect multiple accounts, suspicious activity, and unauthorized access attempts.
- Customer Support: Your contact information is used to properly respond to your complaints, questions, and support requests.
- Legal Compliance: Certain information must be retained and disclosed to comply with applicable laws and regulatory requirements in Bangladesh.
- Service Improvement: Anonymous analytics data is used to fix platform bugs, develop new features, and improve the overall user experience.
Jaya 877 will never use your information for purposes beyond those stated above. If we need to use your data for a new purpose, you will be informed in advance and your consent will be obtained where required. We follow a data minimization principle — no information is collected beyond what is necessary.
3. What You Need to Know About Cookies & Tracking
Cookies are small text files stored on your browser or device that help remember your preferences and session information on return visits. jaya 877 uses the following types of cookies:
These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the platform functions correctly. Without them, the platform will not work as intended.
Data such as which pages are visited most and how long users spend on them is collected and used to improve the platform. All such information is analyzed in anonymous, aggregated form.
These cookies are used to remember your language preference, display settings, and other personal preferences, so your settings are restored on your next visit.
Jaya 877 does not use third-party cookies for advertising or commercial tracking. Your browsing habits are never shared with any ad network.
You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect your ability to log in and use the platform. We recommend keeping essential cookies enabled and managing the rest according to your preferences.
4. How securely is your information stored?
Jaya 877 uses industry-standard technology and practices to protect your personal and financial information. All data transmissions are secured via SSL/TLS encryption, ensuring your information cannot be intercepted in transit. Stored data is held in encrypted databases, accessible only to authorized personnel on a need-to-know basis. Passwords are never stored in plain text — they are protected using advanced hashing algorithms. Servers and databases undergo regular security audits, and any vulnerabilities identified are addressed promptly.
We follow a "minimum necessary retention" principle when determining how long data is kept. Information for active accounts is retained for as long as the account remains open. After an account is closed, personal data is deleted within a maximum of 5 years unless a legal obligation requires otherwise. Financial transaction records may need to be kept for longer periods in accordance with regulatory requirements. In the event of a data breach, affected users will be notified promptly and appropriate action will be taken.
5. Is your information shared with third parties?
Jaya 877 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, sharing limited data with certain trusted partners is necessary to operate our services. Below is a clear breakdown of when and with whom information may be shared:
- Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, or other payment gateway providers to complete transactions. These partners operate under their own privacy policies and security standards.
- Identity Verification Services: Authorized third-party services may be used to verify NID or passport information as part of the KYC process. This data is used solely for identity verification purposes.
- Legal Authorities: We are legally required to disclose information when compelled by a court order, government directive, or applicable law in Bangladesh. In such cases, we will only provide the specific information requested in the order.
- Technology Service Providers: Partners engaged for server hosting, cloud storage, or technical support process data under strict confidentiality agreements and are not permitted to use it for their own purposes.
Outside of the cases described above, your information is never shared with anyone else. We maintain a Data Processing Agreement (DPA) with each partner, clearly defining their obligations and limitations. If any third-party service arrangement changes, we will update this policy and notify you accordingly.
6. What are your rights as a user?
Jaya 877 believes every user should have full control over their own data. We guarantee you the following rights:
Right to Access
You may request a copy of the information we hold about you at any time. We will provide it within 30 business days of receiving your request.
Right to Rectification
If any of your information is inaccurate or incomplete, you can request a correction. Many details can also be updated directly from your Account Settings.
Right to Deletion
Once your account is closed, you may request permanent deletion of your data, provided there is no legal obligation requiring us to retain it.
To exercise any of these rights or if you have any questions, please reach out to our support team. jaya 877 takes all privacy-related requests seriously and strives to respond promptly. If a complaint is not resolved to your satisfaction, you may file a complaint with the relevant regulatory authority in Bangladesh.
How will you be notified of policy changes?
Jaya 877 may update this Privacy Policy from time to time — due to changes in our services, legal requirements, or new technologies. For any significant changes, we will send advance notice to your registered mobile number or email address. The effective date of the updated policy will be clearly displayed at the top of the page. Minor updates may be reflected by simply updating the page. Continued use of the platform after any update will be taken as acceptance of the revised policy. Previous versions are kept on file and can be provided upon request.
Have a question about privacy?
For any questions about jaya 877's Privacy Policy, requests to access your data, or complaints, please get in touch with us. Our support team is available seven days a week. Email us at: support@jaya877.app